The easyhome Code of Business Conduct was prepared in 2003 to promote and ensure
a responsible and ethical work environment for all Employees and Directors. The Code
includes a Confidential Hotline available to all employees to anonymously report suspected
Code violations.
Corporate Governance and Nominating Committee
The Corporate Governance and Nominating Committee’s mandate is to assist the Board of
Directors in establishing and maintaining a sound system of corporate governance through a
process of continuing assessment and enhancement.
The Committee is responsible for:
-
examining the effectiveness of the Corporation’s corporate governance practices and
proposing such procedures and policies as the Committee believes are appropriate to
ensure that:
- the Board clearly functions independently of management,
- management is clearly accountable to the Board of Directors of the Corporation, and
- procedures are in place to monitor the effectiveness of performance of the Board and
individual Directors;
-
providing an appropriate orientation program for new Directors such that all new
Directors fully understand the role of the Board and its Committees as well as the
contribution individual Directors are expected to make (including commitment of time
and energy that the Corporation expects from its Directors);
- identifying and providing continuing education opportunities for all Directors, so that
Directors may maintain or enhance their skills and abilities as Directors, and their
knowledge of the Corporation’s business remains current;
-
periodically reviewing the mandates of the Board and Committees of the Board and
making recommendations to the Board if any changes to the mandates or additional
Committees of the Board are required or appropriate;
-
developing such codes of conduct and other policies as are appropriate to deal
with the confidentiality of the Corporation’s information, insider trading and the
Corporation’s timely disclosure and other public Corporation obligations;
-
taking such other steps as the Committee decides are appropriate, in consultation
with the Board, to ensure that proper corporate governance practices are in place
for the Corporation, with reference to the Toronto Stock Exchange guidelines, the
corporate governance guidelines established by the securities regulatory authorities or
recommendations and other regulatory requirements on corporate governance;
-
approving outside counsel or advisors to be engaged by individual Directors when
deemed appropriate with the cost to be borne by the Corporation; and
-
reviewing and assessing annually, Director attendance, performance and
compensation and the size and composition of the Board, all in conjunction with the
Chairman of the Board.
In addition, the Committee shall be responsible for identifying and recommending to the
Board, suitable candidates for nomination as new Directors, and reviewing the credentials of
Directors standing for re-election.
A detailed description of the Company’s approach to corporate governance is outlined
in the Management Information Circular issued in connection with the Annual Meeting of
Shareholders, a copy of which is available through the Company.
easyhome is Canada’s largest merchandise leasing company, and the third largest
in North America, offering top quality, brand name furniture, appliances, and home
electronic products to consumers under weekly or monthly lease agreements. These
agreements may be cancelled at any time without further cost or obligation to the
customer and include an unconditional service guarantee with an option to purchase.
The company’s shares trade on the Toronto Stock Exchange under the symbol "eh".
Pleasing our customers with quality products: leased, delivered and serviced in a
friendly, efficient and professional manner, is what we strive for each day.
Vision
Everyone should be given the opportunity to enhance their home and lifestyle.
We are the leader in helping people get exactly what they want for as long as they
want… right now.
Mission
We are a relationship-driven business that thrives on the opportunity to provide
customers access to household goods and services that enhance the quality of
their lives.
Values
- Integrity
- Respect
- Quality
- Pride
- Enterprising
About the Code of Business Conduct
The easyhome ("Company") Code of Business Conduct has been designed to
promote a responsible and ethical work environment for all easyhome affiliated
companies, its employees and directors. The Code of Business Conduct ("Code")
contains guidelines on proper behaviour in the workplace and who you should
contact if you have specific questions or concerns.
References in the Code to easyhome or the Company are generally intended to mean
easyhome and its affiliated companies (including easyfinancial, easyhome U.S. Ltd.,
and “franchise”) as a group, where applicable.
Your Responsibilities
In doing your job, you are responsible for abiding by easyhome policies and all
municipal, provincial, state and national laws in Canada and the United States. You
are responsible for knowing and following the laws and policies that relate to your
job, including the policies in the Code and all other Company policies, including but
not limited to the Code, Policy manual, Management and Policy manual, Employee
Handbook, and any other operating standard or procedure. Violating these policies
may result in disciplinary actions up to and including termination of employment,
recovery of damages and filing of criminal charges. It is your responsibility to
ask questions, make appropriate disclosures, and bring potential problems to
Management’s attention.
All employees, managers and directors throughout the term of their employment
shall diligently, honestly and faithfully serve the Company and shall use their best
efforts to promote and advance the interests and goodwill of the Company; conduct
themselves at all times in a manner which is not prejudicial to the Company’s
interests; and devote 100% of their full time and attention to the business and affairs
of the Company generally and specifically to your duties hereunder. Further, all
collections activities will be in line with our retention practices, and in accordance will
local and national laws. All employees must adhere to the Privacy laws of each of the
provinces, territories and states, as well as those established on a national basis, in
Canada and the United States.
Resources and Contacts
easyhome maintains a Confidential Hotline that can be used to request information
and/or to report suspected violations of the Code.
This number is 1-800-461-9330.
Employee Assistance Program (EAP)
If you are an employee in need of assistance due to personal, health or family
reasons, please contact our EAP provider, Shepell-fgi at 1.800.387.4765.
Applicable Laws
If the Code or the Company requires you to take an action or prohibits you from
taking action that you believe is in violation of a law, or if you believe there is a conflict
between the applicable laws of two or more jurisdictions, please speak with Human
Resources or call the Confidential Hotline.
The Company acknowledges that there are differences in local laws and practices.
In some instances, the Code establishes policies and/or requirements that would not
otherwise be required in some provinces, territories and states. In keeping with the Company's commitment to meet the highest standards of business conduct wherever
we do business, all employees must comply with all aspects of the Code, even if local
laws do not require it. Conversely, there may be laws in certain provinces, territories
and states that may not specifically apply outside of those provinces and states, and
therefore, not specifically addressed in the Code. You are responsible for knowing
and following all such laws and policies that relate to your job.
Throughout this Code, references to "applicable laws" include any law, rule or
regulation applicable to the Company or its employees or directors.
Reporting Code Violations
It is important to report all violations or suspected violations of the Code. If you have
a question about the policies outlined in the Code, talk to your supervisor. If you want
to report a possible violation, call the Confidential Hotline. Reports to the hotline may
be made anonymously. Confidentiality for those who report will be maintained to
the greatest extent possible. Neither your supervisor nor the Company will take any
action against you for reporting suspected misconduct in good faith.
No Retaliation (Whistleblower Policy)
We are required by law to have a whistleblower policy and to protect our employees
from acts of retaliation. It is against Company policy for any supervisor or any
employee to take any action against another employee or director, a vendor or any
other third party which has lawfully provided information, assisted in an investigation
or otherwise disclosed information to a government agency when the person
has a reasonable belief that the information is true and reveals a violation of or
noncompliance with applicable law and/or Company policy. If you believe that you
have been the subject of such retaliation, call the Confidential Hotline.
If you know that someone is carrying on business in a way that is counterproductive
to a safe work environment or involves any illegal activity, it is your responsibility to
speak up. Contact the Human Resources or Loss Prevention departments, or the
MySafeWorkplace hotline. All reports are confidential and will be investigated.
Equal Employment Opportunities
The Company is an Equal Opportunity Employer. Fair employment practices
maintained throughout our operations are designed to prevent discrimination on the
basis of race, religious beliefs, political beliefs, ancestry, place of origin, colour, ethnic
or national origin, civil status, citizenship, creed, sex (including pregnancy), sexual
orientation, age, record or summary of offences, marital status, family status, mental
or physical handicap, source of income.
The Company will ensure that all hiring, training, transfer and promotion decisions
are in accordance with equal employment opportunity principles and legislative
requirements.
Harassment and Discrimination
The Company recognizes that each human being has the right to be treated fairly,
without distinction, exclusion or preference based on race, religious beliefs, political
beliefs, ancestry, place of origin, colour, ethnic or national origin, civil status,
citizenship, creed, sex (including pregnancy), sexual orientation, age, record or
summary of offences, marital status, family status, mental or physical handicap,
source of income.
The Company recognizes that all its personnel have the right to work without sexual
or racial harassment and will do everything in its power to enforce this statement.
Sexual or racial harassment may be defined as an attitude that translates into words,
actions or gestures of sexual or racial connotation that are undesired and generally
repetitious, and which have a negative effect on a person's physical or psychological
dignity or integrity, or lead to an unfavourable working environment.
Complaint Procedures
easyhome will promptly and thoroughly investigate all complaints of discrimination or
harassment. Employees are expected to cooperate fully in any such investigation.
Failure to do so may result in discipline up to and including termination. Moreover,
neither your supervisor nor the Company will take any action against you for making a
complaint of discrimination or harassment or for cooperating in any such investigation.
If any employee is determined to have violated this policy, easyhome will take
appropriate corrective action up to and including termination with or without cause.
The complainant will be informed that remedial measures have been taken.
We cannot help resolve a discrimination, harassment or retaliation problem unless we
know about it. Therefore, it is every employee's responsibility to bring those types of
issues to Management or Human Resources' attention so that the appropriate steps
can be taken to resolve the issue. If you feel you have been subject to discrimination,
harassment or retaliation, or that you have witnessed it in the workplace, please
report it promptly by way of the Confidential Hotline.
Employee Personnel Records
The payroll department maintains an “official” personnel file and other employment
records permanently for each employee. Each supervisor, department and store
location must maintain a “working” personnel file for each employee in a secure
location on site.
All time worked by employees (or an employee) whether scheduled or unscheduled,
overtime or straight time, authorized or unauthorized – must always be recorded
exactly as it occurred. Your supervisor will show you the procedure for recording
time worked. Under no circumstances may you allow a fellow worker to login in to the
time and labour management system for you, and you must not log in to the system
unless you are at your permanent work location (i.e. it is not permissible for you to log
in from a remote location). You must keep record of time worked as required by law
or policy in your province, territory or state. You should also note all time that you do
not work but for which you are still paid and have your supervisor verify the time. If
for any reason an entry must be changed, your supervisor must make the change,
and you must initial it. All overtime must be authorized by the Regional Manager prior
to working any additional hours. Overtime is only paid with DVP approval.
If you have any concerns about record keeping or just want more information, call the
Human Resources Department, or the Confidential Hotline.
Performance Appraisals
Every employee receives a written performance appraisal, using the appropriate
Company form, at least once per year. Employees on authorized leave will have their
review dates postponed by the number of days in excess of 31 that they are away from work. Reviews should also be completed after the initial probationary period
for new employees. All employees must receive a written copy of their performance
review.
Workplace Violence
easyhome has zero tolerance for workplace violence. Consistent with this policy,
and Bill 168, acts or threats of physical violence, including intimidation, harassment,
and/or coercion, which involve or affect the Company or its employees, will not be
tolerated. Acts or threats of violence include conduct that is sufficiently severe,
offensive, or intimidating to alter the employment conditions at easyhome to create
a hostile, abusive, or intimidating work environment for one or several easyhome
employees.
The Company does not permit any type of firearm or weapon on its premises or
in any Company vehicle. Employees may not be in the possession of a firearm or
weapon while engaged in any Company business activity.
Alcohol and Drugs
Employees may not use, sell, possess, purchase or transfer alcohol or illegal drugs on
Company premises, in Company vehicles or during work hours. The only exception
is that alcohol may be consumed by people of legal drinking age at companysponsored
functions, in moderation.
Employees must not be under the influence of illegal drugs or alcohol during work
hours, regardless of when the drugs or alcohol were consumed. It is also a violation
of this policy to sell, transfer or distribute personal prescription drugs on Company
premises, in Company vehicles or during work hours.
Health and Safety
The Company will take all reasonable and practical steps to safeguard all employees,
customers and our communities; in order to maintain at all times an effective safety
program. Accidents that cause suffering, loss of time and income, loss of profits, or
property damage can be reduced and even eliminated by executing the Company's
Health and Safety policy.
In fulfilling this commitment to protect both people and property, we will provide and
maintain a safe and healthy work environment, as indicated by acceptable industry
standards, and in compliance with legislative requirements. We will strive to be
proactive to eliminate any foreseeable hazards, which may result in fires, security
losses, property damage, accidents and personal injuries. All employees will be
equally responsible for minimizing accidents within our facilities.
Accidental loss can be controlled through good management in combination
with active employee involvement. Loss prevention is the direct responsibility of
managers and employees functioning as a team. All employees shall comply with
the company's health and safety requirements as they apply to the operation and
maintenance of facilities and equipment. All employees will perform their jobs
properly in accordance with established procedures. It is in the best interest of all
parties to consider health and safety in every activity. All employees are required to
review the Emergency Response Plan Evacuation Procedures contained in their store
or office location.
Confidentiality and Non-Disclosure
By virtue of your employment with the Company, you will be exposed to or will have
access to confidential and proprietary information regarding the Company’s business,
all of which are the property of the Company. Confidential Information includes,
but is not limited to, trade secrets, industrial and/or operational processes, patents,
customer lists, customer information including customers’ or potential customers’
specific needs and requirements, pricing information, product development plans,
marketing methods and plans, and all other systems, methods, procedures,
compilations of information, records and so forth which are owned and shall continue
to be owned solely by the Company (“Confidential Information”).
During the term of your employment with the Company, and continuing indefinitely
thereafter, you agree that you shall hold in confidence and refrain from disclosing
the Company’s Confidential Information and shall not, except in connection with
the performance of your duties with the Company, directly or indirectly use,
convey, disclose or reveal, or attempt to use, convey, disclose or reveal, any of the
Confidential Information, unless approved by the Company in writing and at the sole
discretion of the Company.
Intellectual Property Rights
Any and all ideas, designs, procedures, formulas, inventions or improvements
(whether patented, patentable or not) trade names, logos and writings as other
materials written or produced by you (collectively, the “Intellectual Property”) which
you may conceive or produce during the period of your employment with the
Company relating or in any way pertaining to or connected with the scope of your
employment, or in which the Company has been or may become interested, shall be
the sole and exclusive property of the Company.
You shall promptly and fully disclose the Intellectual Property to the Company and
shall not disclose the same to others, except with Company’s express written
approval.
When requested by the Company, you shall execute any and all applications,
assignments and other instruments which the Company shall deem necessary in
order to apply for and obtain patents, copyrights, industrial designs and/or any
official document(s) relating to exclusivity of the invention, design or copyright of
Canada, United States or any foreign country for such Intellectual Property and in
order to assign and convey to the Company the sole and exclusive right, title and
interest in and to such Intellectual Property. In particular, respecting writings or other
copyrightable materials, the Company may claim authorship as an employer or work
made for hire.
Accuracy of Company Records and Integrity in Communications
Accurate records are essential to the successful operation of easyhome. Employees
are responsible for ensuring the protection and accuracy of all Company records,
information, and accounts. For example, claims on an expense report or time record,
payments and other transactions must be correctly recorded and accounted for, and
properly authorized in accordance with Company policies.
All employees must comply with Company policies, procedures, standards and
controls. Employees must act to ensure timely and accurate reporting of Company
information. Accounting and financial reporting of actual transactions and forecasts must follow the Company's accounting policies as well as all generally accepted
accounting principles and laws.
Documents that belong to the Company must not be destroyed. Any communication
that leads to a legal claim either civil or criminal must also be retained.
If you have any concerns about the Company's financial controls, accounting,
financial reporting or auditing please call the Confidential Hotline.
Conflicts of Interest
All business decisions should be made solely in the best interests of the Company,
not for personal benefit. Therefore, you should avoid any action that creates –
or appears to create – a conflict of interest with the Company. Questions about
potential conflicts of interest and disclosure of these situations as they arise should
be directed to Human Resources, or the Confidential Hotline.
You may not have a financial interest in any supplier, vendor, distributor, landlord or
competitor of the Company without first getting written approval from the President &
Chief Executive Officer. An improper financial interest is one that creates or appears
to create a conflict of interest with the Company. In addition, employees may not
receive any form of compensation from anyone other than the Company for doing
their job. If you have a question about what constitutes an improper financial interest,
call the Confidential Hotline.
Doing Business with Spouses, Relatives or Friends
You must obtain the written approval of your Divisional Vice President, for field staff,
or the President & Chief Executive Officer, for corporate staff, before doing Company
business with parties such as relatives, friends, spouses or life partners, and must
always keep the Company's interests top priority in those interactions. In addition,
you may not pressure others into hiring a relative or friend as an employee, supplier,
vendor, distributor or landlord of the Company.
Purchases
Employees are not permitted to purchase merchandise through the store lease
method. This includes immediate family members, if they reside in the same
household. Employees must utilize the internal Employee Purchase Policy process to
purchase new merchandise only, through the Mississauga Support Centre.
Customers hired in to our stores as employees must either pay out their accounts
in full, return the merchandise, or transfer the account to an employee purchase
agreement, to be paid through payroll deduction.
Relatives of employees are not permitted to have access to Company store
computers, access codes, customer files, employee records, vehicles, security
codes, etc. or any other Company material, and not permitted to be in the store
during non-business hours.
Employees are not permitted to “borrow” product from the store. Any special
requests must be submitted to the DVP for review and approval, and must be
documented on file.
Any employee who is found to have unapproved Company product in their home will
be subject to termination of employment.
Fraternization
While we recognize and respect the rights of employees to freely pursue personal
relationships with those they encounter in the work environment, employees must use
good judgement in ensuring that those relationships do not negatively impact their job
performance, their ability to supervise others, or the work environment.
Any workplace conduct arising from a romantic relationship, intimate relationship
or friendship between employees may be improper if the conduct creates an
uncomfortable work environment for others. Favouritism, open displays of affection,
and making business decisions based on emotions or friendships rather than on the
best interests of the Company are examples of inappropriate conduct.
Employees who find themselves in an intimate relationship or friendship should use
tact, good judgement and common sense. Employees in a reporting relationship
with someone that they are consensually dating or romantically involved with must
inform the next level of management or Human Resources. We will work with both
individuals to try to separate their employment responsibilities from their personal
relationship in order to protect the interests of both employees and others and to
avoid any conflict of interest.
Gifts and Entertainment
Employees should never accept anything of value from anyone, including a current
or prospective supplier, vendor, distributor, landlord or competitor of the Company
when doing so might compromise, or appear to compromise, the objectivity of your
business decisions. If you have a question about this policy, call the Confidential
Hotline.
Outside Employment
Except as described below, employees may not work for or receive compensation
for personal services from any supplier, vendor, distributor, landlord or competitor
of the Company, or any business entity that does or seeks to do business with the
Company.
Outside Service as a Director or Officer
Employees must obtain approval from the Board of Directors before serving on the
board of directors of another for-profit company. Employees may serve as a director,
trustee or officer of a non-profit organization in their individual capacity and on their
own time, but must get prior permission from the Board of Directors to do so as
a representative of the Company. If you have a question about this policy, call the
President & Chief Executive Officer.
Insider Trading
As an easyhome employee or director, you are not allowed to trade securities or to
tip others to trade securities of easyhome or other companies when you are aware
of material information that has not been made available to the public. Material
information is any information that could be considered important by a person in
deciding whether to trade in a company's stock. Examples include: information
relating to sales, inventory, margins, earnings, significant proposed acquisitions,
planned stock splits, proposed changes in dividends and other information that has
the potential to affect the stock price of easyhome or another company. As a general
rule, if the information makes you think of buying or selling the stock of easyhome or another company, it probably would have the same effect on others and probably is
material information.
Once material information has been fully disclosed to the public, employees may trade
in the Company's stock. Full public disclosure generally means a widely distributed
press release followed by publication in the print media and three or more days for
distribution and interpretation of the information. If you are unsure whether information
is material or has been released to the public, call the Executive Vice-President &
Chief Financial Officer or the President & Chief Executive Officer before trading.
Trading on inside information can have severe consequences. Each provincial
Securities and Exchange Commission and/or similar agencies are authorized to bring
a civil lawsuit against anyone who trades on inside information (or who provides
another person with inside information) and also against the Company. Insider
trading is also a crime subject to criminal penalties, including jail terms. For further
information regarding Insider Trading policies, refer to the Corporate Governance
Policy #B7.
Political Contributions and Activities
Company Contributions/Activities
While easyhome encourages employees and directors to get involved in issues of
importance to our business and community, the laws of Canada and the United
States strictly regulate political activity. It is important to use careful judgment in your
political participation. The Board of Directors must first approve all contributions to
political and religious candidates or causes made on behalf of the Company. If you
have a concern, call the Confidential Hotline.
Personal Contributions/Activities
You are, of course, free to participate in personal religious or political activities as you
see fit. In doing so, however, you should make it clear that you are acting in your
individual capacity and not on behalf of the Company.
Complaints To Government Agencies
Occasionally, an applicant, customer, or current or former employee may file – or
threaten to file – a complaint against the Company with the government. If you
are notified about such a complaint, immediately call Human Resources or the
Confidential Hotline. Neither your supervisor nor the Company is permitted to take
any action against you for either making or reporting such a complaint.
Government Proceedings and Requests for Information
It is Company policy to cooperate with appropriate government requests or
investigations. If you are asked to provide information (either written or verbally)
for a government investigation or if a government representative appears at your
workplace, call the Human Resources Department or the Confidential Hotline before
providing any information. All information provided should be truthful and accurate
and must not obstruct, influence or impede the request for information. Employees
should not alter, falsify, mutilate, cover up, or destroy any documents or records
related to a government request or investigation or legal proceeding.
Media Inquiries
You must not speak to reporters on behalf of the Company. Individuals who talk
directly to reporters without going through the proper channels risk providing incorrect information or revealing proprietary strategies. Please direct members of the
media with inquiries to the President & Chief Executive Officer.
The Environment
easyhome is committed to minimizing any negative impact of our business activities
on the environment. All employees are responsible for complying with applicable
environmental laws and Company policies.
Bribes and Improper Payments
Employees or agents of the Company should never directly or indirectly offer, promise
to pay or authorize the payment of money, products, services or anything of value to
any government official or agent in any country in order to influence acts or decisions
of government officials, to receive special treatment for the Company or for personal
gain. All easyhome employees must abide by the local laws. Employees working
with government officials should request further guidance from the President & Chief
Executive Officer. For more information, call the Confidential Hotline.
Fair Dealing
You should always deal fairly and honestly with the Company's customers, suppliers,
vendors, competitors and employees. You should not take unfair advantage of
anyone through manipulation, concealment, abuse of confidential information,
falsification, misrepresentation of material facts or any other intentional unfair dealing
practice.
Policy Changes
Over time, new policies may need to be presented/introduced and existing policies
revised. While the Company reserves the right to make these changes with or
without notice, the Company will try to let you know about any changes affecting your
employment as soon as possible.
Waivers
The provisions of this Code may only be waived by the Company's Board of Directors
or the Executive Committee. Any waiver of this Code for an executive officer or
director will be promptly disclosed as required by law or stock exchange regulation.
Legal Compliance
easyhome employees and directors are required to comply with all applicable laws
in Canada and the United States. Any instance of non-compliance with applicable
law(s) may subject the employee to corrective action up to and including termination
of employment, recovery of damages, and filing of criminal charges.
Privacy
easyhome has implemented formal Privacy Policies which describe our personal
information handling practices, and assures our continuing commitment to protect
all personal information that we handle in the course of commercial and employment
activities. All employees are required to comply with these policies at all times.
No employee shall disclose personal information related to employment, customer
accounts, collection activities or any other personal information to any other employee
or any external person or organization without the approval of the Privacy Officer. Requests for privacy information may be directed to the Privacy Officer or online at
www.easyhome.ca.
Email/Internet
It is strictly prohibited to send or forward email or access internet sites that contain
chat rooms, blogs, libelous, defamatory, pornographic, offensive, racist or obscene
remarks, pictures or any other material that the company deems inappropriate. If you
receive an e-mail of this nature, you must promptly notify your supervisor, delete the
email and notify the sender that you are not permitted to receive email of this nature
from them or anyone else.
If there is evidence that you are not adhering to the guidelines set out in this policy,
the Company reserves the right to take disciplinary action, including termination and/
or legal action.
easyhome will contact the authorities if illegal activity of this nature is found on any
employee’s computer, internet or email accounts.
Employees are not permitted to access social networking sites such as Facebook,
MSN, MySpace, etc. during business hours.
Confidential work related information may not be shared with anyone outside the
business particularly through any of these social networking sites. easyhome may
take legal action against any employee that violates the privacy of another employee,
customer or if it determines that there is a breach of confidentiality with respect to
the business, or libelous and defamatory comments made about the Company or its
employees.
Loss Prevention
The Loss Prevention department was formed in May 2009 to support the strict
adherence of corporate policies and procedures, the protection of assets, and the
safety of our employees.
Any employee implicated in the manipulation of assets or accounts, theft, fraud or
found to be conducting themselves in a manner that contravenes our policies and
procedures will be disciplined, up to and including termination. easyhome has a zero
tolerance policy to violations of this nature and expects all employees to adhere to all
company policies and procedures at all times.
To further ensure the security and safety of all our employees and customers, some
easyhome stores are equipped with recorded video and audio surveillance which
may, if applicable, be used during an internal or legal investigation.
To report suspicious activities, contact either the Company’s confidential hotline at www.MySafeWorkplace.com or the Loss Prevention Department at lossprevention@
easyhome.ca.
Vehicles
Employees are not permitted to use the Company vehicles for personal use or carry
passengers that are not easyhome employees.
Employees that incur fines, tickets or moving violations in a Company vehicle at
anytime are wholly responsible for paying the fines and tickets within the time allotted.
Employees that are required to drive Company vehicles must always ensure the
vehicles meet the standards as imposed by the Ministry of Transportation or they are
forbidden to move the vehicle.
Employees may only drive a Company vehicle if they meet the requirements of the
Company’s driver’s standards with respect to years licensed, points or other incidents
against their license, restrictions, etc. These must be verified upfront in order to
comply with Ministry mandates. Employees that have not been cleared to drive a
Company vehicle may not drive until they have been cleared to do so.
ADP / ezlabour
Employees in the stores are required to log in and out of ezlabour every day, including
lunch breaks in excess of 30 minutes. You are not permitted to log in prior to your
shift start time, or log out beyond the time your shift ends.
Employees must physically be in the store to punch in and out, and must not allow or
ask another employee to punch in or out for them. Anyone caught punching in and
out from another location or by another employee will be terminated.
Employees are not permitted to work overtime without prior consent from their RM
or DVP. Hours worked in excess of the schedules must be documented on the
schedule that is posted in the stores.
Inventory Management
All employees are required to abide by the Company’s inventory practices at all times.
This includes the weekly and monthly checks, proper management of service and
loaner units, as well as idle units. Employees are not permitted to hide or attempt
to hide missing inventory, or inventory that is to be charged off. Strict adherence to
these standards is required at all times.
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